Effective Date June 2025

Last update June 2025

JC installation is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us via SMS/text messaging through RingCentral. 

1. Information we collect 

When you opt in to receive SMS messages from us, we may collect:

. Your phone number

. The content of your message to and from us

. the time and date of your interactions

.Any additional personal information you provide voluntarily

2. How We Use Your Information

We use the information collected via SMS for purposes such as:

.Scheduling appointments

. Sending appointment confirmations, appointment reminders and updates.

. Responding to inquiries or customer support requests

.Improving our service and customer engagement 

.We do not sell or share your SMS data with third-party marketers.

3. Consent and Opt-out 

By providing your mobile number and opting in to receive text messages, you consent to receive SMS communications from us via RingCentral. Message and data rates may apply. 

You can opt out of receiving SMS messages any time by replying STOP to any message, or by contacting us directly at 888 473-6816

4. Data Retention

We retain SMS communications only as long as necessary to fulfill the purposes described in this policy.

5. Data Security

We take appropriate security measures to protect your information transmitted via SMS such as antivirus software, multi-factor authentication, firewalls and regular software updates.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Effective Date” a the top of this page.

7. Contact Us 

If you have any questions about this Privacy Policy or your SMS data, please contact us  

us at:

JC Installation

jcinstalls@jclainstallation.com

888- 473-6816 

3657 San Gabriel River Parkway 

Pico Rivera Ca 90660

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
 

SMS Terms & Conditions

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from JC Installations, messages may be received related to the following:

Appointment reminders

Follow-up messages

Example: Thank you for reaching out to JC Installations. We’ve received your inquiry and are working on a solution. Our team will update you within [timeframe].

For any further questions, feel free to reply or contact us at [customer service phone number].

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from JC Installations can be done in the following ways:

We ask them verbally 

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 888-473-6816

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary